Effective Date: September 7, 2026

Emerald Exteriors ("Emerald Exteriors," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request an estimate, submit a lead form, or otherwise communicate with us.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, phone number, email address, ZIP code, property or project information, and other information you provide when requesting an estimate or contacting us.

We may also receive information you submit through advertising platforms, including Facebook and Instagram lead forms.

How We Use Your Information

We may use your information to:

Respond to inquiries and provide requested estimates or information.
Contact you regarding our products, services, scheduling, pricing, and installation.
Follow up regarding your interest in Emerald Exteriors.
Communicate with you by phone, email, or text message when appropriate.
Improve our services, advertising, website, and customer experience.
Comply with applicable legal obligations.

Text Messages and Communications

If you provide your telephone number and consent to receive communications from us, Emerald Exteriors may contact you by telephone or text message regarding your inquiry, estimate, appointment, or services.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP.

How We Share Information

We do not sell your personal information.

We may share information with service providers that assist us with operating our business, such as website hosting, customer relationship management, communications, advertising, scheduling, and other business services. These providers may access information only as necessary to provide their services to us.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Advertising and Third-Party Platforms

We may use third-party platforms, including Facebook and Instagram, to advertise our services and collect inquiries. Information submitted through these platforms may also be subject to the privacy policies and terms of those platforms.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may request that we update or delete personal information you have provided to us, subject to applicable legal and business requirements. You may also ask us to stop sending marketing communications at any time.

Children's Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how Emerald Exteriors handles your information, please contact us through our website or using the contact information provided there.

Emerald Exteriors
Canton, Ohio
Phone: 240-522-7924
Website: emeraldexteriors.us